1. Who We Are
This website (the "Site") is operated by the LINK Brokerages companies serving the Southeast: LINK Brokerages Inc. (Georgia and South Carolina) and LINK Brokerages Florida (Florida), each a licensed real estate brokerage in its state (together, "LINK," "we," "us," or "our"). Vicki Rickett serves as BIC/Qualifying Broker for each of these companies. The Site provides information about joining LINK as a real estate agent or team, along with related real estate services (the "Services"). We may use outside companies to help us run the Site and deliver the Services ("Service Providers").
This Privacy Policy and Terms of Use (the "Policy") applies to anyone who visits the Site or submits information through it. It explains what personal information we collect, how we use and share it, and the choices you have. It does not apply to other websites or services that do not link to this Policy, including the websites of LINK's affiliated companies. Questions can be sent to us using the contact information in Section 14.
2. Information We Collect
Information you give us
- Contact information, such as your name, email address, and phone number.
- Professional information you choose to share when asking about joining LINK, such as your license status, current brokerage, board membership, years of experience, production, whether you work full- or part-time, and what you are looking for in a brokerage.
- Communication preferences and consents, including whether you agreed to receive text messages from us.
- Anything else you send us, such as questions, feedback, or messages.
Information from other sources
- Public and professional records, such as real estate license lookups and other publicly available business information.
- Social media. If you interact with our social media pages, the platform's own privacy policy governs that interaction, and the platform or you may share information with us.
- Service Providers and partners, such as analytics, advertising, and data providers.
We do not use information from outside data providers to make decisions about anyone's eligibility for housing, credit, insurance, or employment.
Information collected automatically
When you visit the Site, we and our Service Providers may automatically collect device and usage information, such as your browser and device type, IP address, general location (city or state), pages viewed, time spent on pages, links clicked, and whether you opened our emails. We collect this using cookies, similar local storage technologies, and pixels (small pieces of code that show whether a page or email was viewed).
CRM and communication records
We use customer relationship management ("CRM") software to manage our conversations with you. When you email, text, or call us, we may keep the content of those messages, delivery and read status, timestamps, and notes about our conversations.
3. How We Use Your Information
- To respond to your inquiry and follow up with you about joining LINK, including scheduling and confirming conversations and appointments.
- To operate and improve the Site and Services, including providing support and sending administrative messages.
- To manage our relationship with you, including keeping records of our communications and your preferences.
- To send follow-up communications by phone, email, or text message, if you have agreed to receive them.
- To send marketing or promotional communications, only if you have separately opted in to receive them.
- To comply with the law and with the requirements of the real estate commissions in the states where we operate, respond to lawful requests, and protect our rights and the rights and safety of others.
- To prevent fraud and misuse of the Site.
- To create anonymous or summary data that no longer identifies you, which we may use to understand and improve our business.
4. Use of Artificial Intelligence
We may use artificial intelligence ("AI") tools to help write website and marketing content, draft or suggest replies to messages, organize and prioritize incoming inquiries, and analyze general trends. A person may review AI-assisted messages before they are sent, but some automated replies may be sent without individual review. AI-generated content may contain errors and should not be relied on as professional advice. AI is not used to make any decision with a legal or similarly significant effect on you. You may ask us whether AI was used in content we sent you, or ask that a person review any AI-assisted response, by contacting us (Section 14).
5. How We Share Your Information
We do not sell your personal information. We may share it only as described here:
- Within LINK, including our broker-in-charge, staff, and affiliated LINK Brokerages companies, so we can respond to you and support your onboarding if you join.
- With Service Providers who help us operate, such as website hosting, CRM, email and text-message delivery, AI tools, analytics, and advertising services. They may use your information only to provide services to us.
- With professional advisors, such as attorneys, accountants, and insurers, when needed.
- For legal and safety reasons, including to comply with law, regulators, or legal process, and to protect rights, property, and safety.
- In a business transfer, such as a merger, acquisition, or sale of assets, in which case we will ask the recipient to honor this Policy.
6. Text Messaging (SMS) Terms
- Purpose. If you opt in, LINK may send you text messages about your inquiry, such as follow-up on career opportunities, appointment scheduling, and reminders. Marketing texts are sent only if you separately opt in to them.
- Consent is optional. Agreeing to receive text messages is not required to submit an inquiry or to work with LINK.
- Frequency and cost. Message frequency varies. Message and data rates may apply. Contact your wireless provider with questions about your plan.
- Opting out. Reply STOP to any message to stop receiving texts. We will send one message confirming you have been unsubscribed. To rejoin, opt in again the way you did originally.
- Help. Reply HELP to any message, or email [email protected].
- Carriers are not responsible for delayed or undelivered messages.
7. Cookies, Analytics, and Advertising
We may use analytics and advertising tools, such as those offered by Google and Meta (Facebook and Instagram), to understand how visitors use the Site, measure our advertising, and show our ads to people who may be interested in LINK. These tools may use cookies and pixels to collect information about your device and browsing activity on the Site. We do not upload phone numbers to advertising platforms.
You can limit this tracking by blocking or deleting cookies in your browser settings, limiting ad tracking in your mobile device settings, using privacy-focused browsers or extensions, or using the opt-out tools offered by Google, Meta, the Digital Advertising Alliance, and the Network Advertising Initiative. You may also ask us to opt you out of any sharing for targeted advertising by contacting us (Section 14). We honor Global Privacy Control signals sent by your browser. We do not currently respond to "Do Not Track" signals.
8. Your Choices and Rights
- Email: use the unsubscribe link in any marketing email.
- Text: reply STOP to any text message.
- Your information: depending on where you live, you may have the right to request access to, a copy of, correction of, or deletion of your personal information, and to opt out of targeted advertising. Contact us using the information in Section 14 to make a request. We may need to verify your identity before responding, and we will not treat you differently for exercising your rights.
If we decline your request, you may appeal by replying to our response with the subject line "Privacy Request Appeal." Residents of states with consumer privacy laws may also contact their state Attorney General.
9. How Long We Keep Information
We keep personal information for as long as needed for the purposes described in this Policy, including our ongoing relationship with you and any legal, regulatory, accounting, or recordkeeping requirements, including those that apply to real estate brokerages. When information is no longer needed, we delete it or make it anonymous. If we honor a deletion request, we keep a limited record of the request so we can continue to honor it.
10. Security
We use reasonable technical, administrative, and physical safeguards to protect personal information. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
11. Children
The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it.
12. Links to Other Websites
The Site may link to websites run by others, including affiliated LINK companies, MLS and property search tools, and social media platforms. We are not responsible for their content or privacy practices.
13. Terms of Use
- Information only. Content on the Site is provided for general information. All information is deemed reliable but not guaranteed and should be independently reviewed and verified. Nothing on the Site is legal, tax, or financial advice.
- No agreement until signed. Submitting an inquiry does not create an employment, independent contractor, agency, or brokerage relationship. Any affiliation with LINK requires a signed written agreement with the LINK Brokerages company in your state and compliance with that state's licensing requirements. Compensation, splits, fees, and program availability (including the Broker Partner Program) are described only in those written agreements and may change.
- Acceptable use. You agree not to misuse the Site, interfere with its operation, submit false information, or use it for any unlawful purpose.
- Ownership. The LINK Brokerages name, logos, and Site content belong to LINK Brokerages or its licensors and may not be copied or used without permission.
- Limitation of liability. To the fullest extent allowed by law, the Site is provided "as is," and LINK is not liable for any indirect or consequential damages arising from your use of the Site.
- Governing law. These terms are governed by the laws of the state in which the agent is licensed (or is seeking a license). For all other visitors, they are governed by the laws of the state of the LINK Brokerages company you are dealing with.
- Fair housing. LINK is committed to the letter and spirit of federal, state, and local fair housing laws.
14. How to Contact Us
LINK Brokerages Inc. (Georgia & South Carolina)
LINK Brokerages Florida (Florida)
Attn: Vicki Rickett, BIC/Qualifying Broker
4121 Washington St SW
Covington, GA 30014
Email: [email protected]
Phone: 770.544.8095
Privacy requests for any state may be sent to the email or mailing address above. Our Covington, Georgia office is open by appointment only. In South Carolina, LINK operates as a virtual brokerage with no public or walk-in office; 201 Sigma Drive, Suite 300, Summerville, SC 29486 is our South Carolina Real Estate Commission compliance address only.
15. Changes to This Policy
We may update this Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Where required by law, we will give additional notice or ask for your consent.